Started in Texas. Moved to Portland, Oregon. Now in Olympia, Washington. I bring 15+ years of experience leading at the intersection of marketing, operations, communications, and strategy. My approach looks beyond messaging to the entire product and customer lifecycle: understanding audience needs, informing product design, shaping how offerings are delivered, and ensuring customers are supported at every stage. By aligning internal teams and creating efficiencies of scale — from self-service tools to responsive support systems — I help organizations strengthen trust, build loyalty, and drive sustainable revenue growth. Back to home..